TERMS AND CONDITIONS
Please read this agreement carefully before using our website(s) and services. They represent the terms and conditions ("Terms") for using READY SPORTS LTD website(s) and for placing orders for items from READY SPORTS LTD. Using READY SPORTS LTD website indicates that you accept these Terms. By placing an order from READY SPORTS LTD you are deemed to have understood and accepted these terms. Please print a copy of these terms and conditions for your reference. We reserve the right, to update and/or revise these Terms at our discretion. Please check periodically for changes. You are permitted to use our website solely on the basis of these Terms. READY SPORTS LTD may change, suspend or discontinue the services at any time, including the availability of any feature, database, or content. READY SPORTS LTD may also impose limits on certain features and services or restrict your access to parts or all of the services without notice or liability. This site is owned and operated by READY SPORTS LTD, "we" or "us"). Address: READY SPORTS LTD, 63A Chelmer Road, Witham, Essex, CM8 2EY. If you have any queries regarding these terms and conditions about our website, you may contact us at the address above or by email to, firstname.lastname@example.org We supply Sport Clubs which are classified as business customers, these conditions of sale also apply to all of our bulk purchase customers ordering more than five of the same items. Trade Discounts are given to our business customers ordering 5 or more of the same items as shown on the product page. We supply Leisure and Performance wear to customers as an individual sale, where prices are set at the time of product launch. Discounts are subject to an annual promotional activity calendar and comply to customers statutory rights.
As the customer if you are not sure about your sizing, please email email@example.com where you are able to request samples from our sample stock. All samples are fully refundable (except for postage and packing charges, all samples are subject to a £15 handling fee) However, if you wish to purchase the samples they are charged per item. All stock samples returned are subject to the terms below. 1: Samples must be returned in their original condition, with all tags and packaging complete. 2: Samples must be returned within 10 days and be in a re-saleable condition. Ownership of rights and restrictions on use of our website(s) All rights, including copyright, in our website(s) are licensed to or owned by, READY SPORTS LTD. You may not modify, distribute or re-post anything on our website(s) for any purpose. Any use of our website(s) or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of READY SPORTS LTD All prices quoted are correct at time of publishing. All prices are displayed inclusive of VAT and are correct at the time of publishing. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, READY SPORTS LTD disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. READY SPORTS LTD shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
Up to the point of dispatch any order may be cancelled or amended. Exceptions apply to a bespoke item, for which orders cannot be cancelled once you have received email confirmation that your order has been accepted. For a list of exceptions please see Returns section.
Delivery Timescales – Non bespoke sports wear and equipment is usually despatched in approximately 10-15 days, not including weekends. Bespoke items are quoted for delivery, but we aim to despatch within 28 days of order confirmation. Orders will only be processed on receipt of payment. Delays may be unavoidable at times due to circumstances beyond our control. Delivery charges vary depending on the type of products ordered, the service you select and the delivery address. For full details of our delivery charges please refer to the relevant section on our website. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Distance Selling Regulations and other legislation. Similar rights may apply for some international deliveries. All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available by contacting you by email, phone or post
No artwork will be returned unless requested. The image remains the copyright of the customer and the embroidery design remains the property of, READY SPORTS LTD. All designs are stored for an indefinite period Free of Charge. Ordering errors, damaged items, incorrect sizes and shortages. You are able to correct your order up to the point at which you click on 'place order' (or its equivalent) on the final page of our ordering process. Non bespoke orders can be amended or cancelled up to the point of dispatch. We are an internet based company and all orders should be sent or confirmed by e-mail to ensure that Brand/Style/Colour/Size & Printing are correct, any orders that are placed by telephone and not confirmed as above, will be entirely at the customers own risk. We endeavour to complete all orders to customer's specification but are unable to take responsibility for non-confirmed incorrect orders. Personalised items are Non-returnable. The staff of READY SPORTS LTD will never recommend to the customer the sizes for garments purchased, this is the sole responsibility of the purchaser and they do so at their own risk. READY SPORTS LTD rely on the customer to order the correct sizes & quantities and confirm in writing, if we supply the specified size/quantity correctly then READY SPORTS LTD will not accept any costs involved in exchanging the product. The READY SPORTS LTD size guide is a guide and we hope you appreciate it is a guide as no one is the same size. READY SPORTS LTD must be informed of any shortages/errors in any Deliveries within 48hrs of receipt of the order.
ACKNOWLEDGMENT AND ACCEPTANCE OF YOUR ORDER
If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon despatch of the product ordered.
DELAYS AND EXTERNAL FACTORS
In some occasions, the manufacture and supply of your products may be delayed. There are various reasons for this, such as material shortages, import delays or higher than anticipated demand. We will, of course, keep you informed with up to date information when available. We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations to you that is caused by events outside our reasonable control (a 'Force Majeure Event'). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes (without limitation) the following: In the event of a Force Majeure Event, our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations to you may be performed despite the Force Majeure Event, Strikes, lock-outs or other industrial action; Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; Impossibility of the use of public or private telecommunications networks; or The acts decrees, legislation, regulations or restrictions of any government. Law, Jurisdiction and Language This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English. These terms and conditions do not affect your legal rights. Additional Terms & Conditions for Bespoke Items, Customised Items or Personalised Items Cancellations, amendments & returns As your items are manufactured, customised or personalised specifically for you, once payment is taken no changes to the order or any cancellation may be made, except in accordance with your legal rights. By submitting any content to READY SPORTS LTD, you represent and warrant that: For any content that you submit, you grant READY SPORTS LTD, a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. All content that you submit may be used at our sole discretion. We reserve the right to change, condense or delete any content on our website.
CORPORATE RETURNS AND CANCELLATIONS
These conditions of sale also apply to all of our bulk purchase customers ordering more than five items. We are a U.K. Retailer and as such have to charge £15.00 for returned goods to cover our administration charges on all items that are agreed by us for return. No personalised goods will be accepted for return. READY SPORTS LTD rely on the customer to order the correct size and quantity and confirm this in writing. If we supply the specified size/quantity correctly, READY SPORTS LTD will not accept any costs involved in exchanging the product. All costs, including a restocking charge, incurred against incorrectly ordered goods would be the responsibility of the customer. READY SPORTS LTD should be notified within 48 hours of receipt of order of any shortages or errors with an order. If you are unsure about you sizes please order samples from our sample stock, these can be returned under distance selling regulations We cannot be held responsible for items where an attempted delivery has been made, if the courier returns the parcel to ourselves because no signature could be obtained. We will need to re-charge carriage costs to re-despatch. We cannot be held responsible for delays in delivery due to circumstances beyond our control. If you return the order we will not refund any delivery charge as this part of our service to you has already been completed. You must pay the cost of returning the goods to us.
CONSUMERS RETURNS AND CANCELLATIONS
These terms and conditions apply to our Non business customers who have ordered less than 5 items. Under the Distance Selling Regulations, UK consumers have the legal right to cancel their order within seven working days of receipt of the goods. Certain products cannot be returned, particularly items ordered to order and made to order, personalised or customised to your instructions. You may return any item within 7 days of receipt, Your product must be complete, unused and in 'as new' condition (e.g., if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories. If you return the order we will not refund any delivery charge as this part of our service to you has already been completed. You must pay the cost of returning the goods to us. Returned items which are not in new or unused condition or which are returned after the 7 day period may not be credited to your account.